Privacy Notice & Terms of Use

Privacy Notice

Bush + Leavenworth Policy

Bush + Leavenworth respects your privacy, and takes great care to safeguard your personal information. This Privacy Policy (“Policy”) describes the policies and procedures of Bush and Leavenworth, Inc. on the collection, use and disclosure of personal information collected on www.bushleavenworth.com (the “site”). The Policy also describes how Bush + Leavenworth maintains, uses and discloses personal information.

This Policy also describes how we treat personal information that is gathered when you use or access the site.

Why is information collected?  

Bush + Leavenworth collects customer information for a variety of reasons, including as part of our ongoing effort to provide excellent customer services and communicate with our customers about products, services and promotion. We also want to hear from you, and give the opportunity for you to provide input and feedback through our website, blog and third party social media platforms.

What information is collected?

We collect personal information such as your name, telephone number, email and postal addresses (“Personal Information”) that you provide to us when you place an order and/or create a user account. We use this information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests.

All transactions are processed through our secure server. We do not collection financial information, such as your payment method (credit card number, type, expiration date or other financial information); that information is collected and stored by a third party payment processing company (“Payment Processor”), and the use and storage of that information is governed by the Payment Processor’s applicables terms of service and privacy policy. Payment Processor meets Level 1 Payment Card Industry (PCI) standards, the most stringent standards.

We automatically receive and record information from your web browser when you interact with the site, including your IP address and cookie information. We monitor use of the site and traffic patterns to improve the site design, and the products and services we offer.

Is information shared?

Site traffic and browsing history may be shared in aggregate form with business partners for the purposes of improving services. Personal Information is not shared.

Financial information is collected and stored by our Payment Processor. However, we may request and receive some of your financial information from our Payment Processor for completing transactions you have initiated, protecting you against or identifying possibly fraudulent transaction, and otherwise as needed for business management.

When you create an account, you may elect to subscribe to messages and offers. You may unsubscribe from these messages at any time through your account settings. We reserve the right to communicate by email for purposes important to the site and Bush + Leavenworth services, such as password recovery.

Bush + Leavenworth may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith that it is necessary to conform or comply with such law, request or court.

Except as set forth above, you will be notified before your information may be shared with third parties and must provide your consent.

Policy Effective Date

This Privacy Policy is effective December 7, 2014 Should the Policy be amended, we will notify you by posting an announcement on the site or sending an email. Users are bound to the Privacy Policy when they use the site after changes have been posted.

If you have questions or concerns, email us at info@bushleavenworth.com.

Terms of Use

Bush + Leavenworth Terms of Use  

Welcome to the Bush + Leavenworth website (“site”). Please review the following basic terms that govern your use of, and purchase of, products from our site. By using our site, you agree to follow and be bound by these terms.

Orders and Payment

We will confirm your order by email. A contract to fulfill an order is created only when payment has been successfully made. If we are unable to clearly establish your permanent or temporary address, an order cannot be accepted. 

We accept Visa, MasterCard, American Express, Discover and PayPal. All payments are processed through our secure server.

In placing an order, you grant Bush + Leavenworth the right to use your personal information in accordance with the Bush + Leavenworth Privacy Policy.

Product Availability

Although our site may indicate that an item is “in stock”, we cannot guarantee product availability. We reserve the right to revise or discontinue any product, or to cancel any order (with a full refund provided).

Taxes, Shipping & Handling

Bush + Leavenworth covers all applicable sales tax in U.S.A. only. Please contact info@bushleavenworth.com if you have any questions. 

Domestic Shipping

Standard shipping is FREE to any destination in the United States. We will ship your order as quickly as possible. Orders will be shipped within 1-2 business days of the order. We ship orders out on Monday through Saturday via USPS priority mail, and you will receive a tracking number by email when the order ships.

Please allow 7 business days for your package to arrive. We use USPS Priority mail for Standard shipping. Once we have shipped your order expect it to arrive in 2-3 business days. If you have not received your order within 7 business days, please email info@bushleavenworth.com and include your order date and receipt number.

If you need your items immediately, we offer expedited (overnight) shipping for a fee. Select expedited shipping at checkout.

International Shipping

We ship internationally to most countries that USPS services. Shipping fees apply.

Risk of Loss

When we deliver products to the carrier (such as USPS), the risk of loss and title for all products you have ordered passes to you.

Order Changes and Cancellations

If you would like to change or cancel an order, email us at info@bushleavenworth.com. If we have not yet shipped your order, we will do our best to accommodate your change or cancellation.

Account Registration

You may browse the site and make purchases as a guest. You also have the option of creating an account. Upon registering for an account, information you provide is voluntary and you make the choice to receive emails, sale information and other personalized recommendations. Personal Information will be maintained confidentially, as with all Personal Information and as defined in the Privacy Policy.

Accounts may be deleted at any time. Just email us at info@bushleavenworth.com and let us know that you would like to delete your account.  We’ll take care of it promptly and send you a confirmation once it is done.

User Content

We want to hear from you and appreciate your participation, input and contributions! Please know that when you submit, transmit or post any content or communication on the Bush + Leavenworth site, or through third party sites such as Instagram, Twitter and Facebook, you give us the the right and license to use, copy, reproduce, adapt, modify, publish, transmit, display and distribute the content or communication. You agree that this license is irrevocable, non-exclusive, perpetual, worldwide, transferable, fully paid, royalty free, and will survive termination of your account. We reserve the right to use content without compensation to you of any kind, for any purpose. However, you remain the owner of the content and are free to use it however you wish, as well. 

When you post content or communication, you represent and warrant that you own or have the right to share the content, your content does not violate or infringe on the rights of any third party, and your content is accurate and complete.

Content and communication must not be profane, indecent or pornographic, contain unauthorized advertising,contain software viruses, impersonate an individual or entity, or include anyone’s sensitive personal or financial information.

Returns and Exchanges

Bush + Leavenworth accepts returns and exchanges within 90 days of purchase on items that are in brand new condition. This means that products have not been worn, altered or washed and have all tags attached.

If you would like to return or exchange an item, please email info@bushleavenworth.com with your name, receipt number and item(s) you would like to exchange. We will provide further instructions upon receipt of your email.

We do not accept returns on any items damaged due to improper care, including shrinkage.  Please follow the instructions listed on the care label.

Product Sizing, Care and Colors

We have made every effort to accurately display the color and features of our products on the site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. Please also note that the storybook photos include filters, as part of the storytelling, which alter the color of garments in the photos.

Our products are pre-washed for fit, functionality and design. The enzyme washes we use cause a distressed and faded look that varies from shirt to shirt. We also use fabrics dyed with natural indigo dye, which also means there may be variation in the hue throughout the shirt. Overall, we love the unique wash, distress, fade and dye of our shirts, and we think you will too.

Most customers have found that our shirts fit true to size. Please refer to the sizing chart for product dimensions.

Our t-shirts are printed, 100% cotton, and may shrink slightly if put in a dryer. The best way to maintain print and sizing is to hang dry.

Please refer to the care labels inside each item for laundering guidelines.

Site Contents

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this site (collectively, the “contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Bush + Leavenworth. The site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Bush + Leavenworth.

The contents of our site, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our site. You may download or copy the contents and other downloadable materials displayed on the site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents, the site, or any related software. 

Disclaimers and Limitation of Liability

You assume all responsibility and risk with respect to your use of the site, which is provided “as is” and without warranty of any kind, expressed or implied, including but not limited to the implied warranties concerning the availability, accuracy, usefulness or content of information access, and any warranties of title, non-infringement, merchantability, or fitness for a particular purpose. Bush + Leavenworth does not warrant that the site or its function will be timely, secure, uninterrupted or error-free, any defects or errors will be corrected, any content or software available at or through the site is free of viruses or other harmful components, or the results of using the site will meet your requirements. Your use of the site is solely at your own risk.

In no event shall Bush + Leavenworth, nor our directors, employees, agents, partner, suppliers or content providers, be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action under contract, tort, strict liability, negligence or any other legal or equitable theory, arising from or in any way related to the use of, of the inability to use, the site, including, without limitation, loss of revenue or anticipated profits, lost business, data or sales, or any other type of damage.

These Terms of Use shall be governed by and construed in accordance with the laws of the State of California.

Site Revisions

We reserve the right to change the terms that govern this agreement. Your use of our site following any such change constitutes your agreement to follow and be bound by those terms.

If you have questions or concerns, email us at info@bushleavenworth.com.